The privacy and security of personal data collected from you – our guests, clients, members, visitors and suppliers – are important to Escala Tagaytay. The officers and employees of Escala Tagaytay adhere to the principles of Data Privacy Act (RA 10173) and comply with the best data privacy practices sanctioned in its Implementing Rules and Regulations and Memorandum Circulars issued by the National Privacy Commission.
Collection of Personal Data In the ordinary course of business, Escala Tagaytay may collect your personal data such as your name, phone number, gender, marital status, age, health, or education and other personal information.
Use of Personal Data We use this data to facilitate our transaction, provide with you personalized customer service experience, and most especially, to be more efficient in providing you with the best hotel services.
Non-Disclosure of Personal Data Escala Tagaytay will not disclose your personal information without your consent or in any circumstance not authorized by law or any valid order of court or government agencies.
Security of Personal Data Escala Tagaytay applies strict security measures and modern technologies to make sure your personal data are kept confidential and secured with us. Our employees are trained to handle your personal data with utmost confidentiality and we have internal control in place to avoid security breach or violation.
Use of Cookies In visiting our website, cookies are utilized. Cookies are small files that our site transfers to your computer or smart phones through your web browser that enables the site’s system to recognize or remember certain information.
The information gathered is used for statistical and analytical purposes. We may also use your browsing behavior to develop promotional offers, products, and services that we feel are beneficial to you.
Cookies help is provide you with a better service by enabling us to understand your preferences based on previous or current website activity. However, a cookie gives us no access to your computer or any information about you other than the data you choose to share with us.
You can choose to access or decline cookies. Most web browsers automatically accept cookies. You can modify your browser setting to decline cookies, if you prefer, but this may prevent you from taking full advantage of our website.
By continuing to visit or use our website, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.
Data Privacy Rights You may inquire or request for information regarding any matter relating to the processing of your personal data including the data privacy and security policies implemented by Escala Tagaytay to ensure the protection of your personal data.
You may also request for an updating, rectification or amendment of your personal data or file complaint in case of any breach or violation of your privacy.
You may send your inquiry or request to the following:
